Our Story
Welcome to Merchant Resource Group (MRG), where our journey began in 1998 with a clear vision: empowering merchants to thrive without the hassle of navigating the complexities of digital and web technology. We believe making money is our clients' business, making more of it and getting them paid quickly is ours. In the evolving landscape of the 21st century, MRG has not just kept pace but has been a driving force in helping merchants maximize their growth potential in the e-commerce space.
Merchant Resource Group's journey began in 1998 with a clear vision: empowering merchants to thrive without the hassle of navigating the complexities of digital and web technology.
In our early years, we pioneered secured payment processing solutions, selling over 50,000 merchant accounts through Cardservice Online. Our partnerships with industry giants such as FirstData/Fiserv, Deluxe Corporation, TSYS, EVO, and Cardservice International catapulted us to the forefront of the payment processing industry. The journey continued with AmeriMerchant, where we became the largest cash advance payments company, lending over $1 billion to small businesses before being acquired by Capify in 2003.
As the digital landscape evolved, so did MRG. In 2012, we launched Staples Merchant Services in collaboration with TransFirst and Staples Corporation, eventually being acquired by TSYS in 2017. The year 2018 marked a significant milestone with a joint venture with Deluxe Corporation, resulting in the creation of $10 million in Annual Recurring Revenue (ARR) through payments and digital marketing. This success paved the way for Deluxe's acquisition of First American Payment Systems for nearly $1 billion, solidifying their transformation into a digital company.
In 2019, MRG addressed the increasing demand for digital marketing solutions by acquiring PersonLink/Persistent.ID. This strategic move allowed us to offer tailored services such as cart recovery and performance marketing to ensure our merchants' success. In 2020, we made strategic investments in Klickly.com, Convesio.com, and Ionia, while also partnering with Vertical Response to focus on email and digital marketing.
Today, Merchant Resource Group maintains its position as a leader in empowering e-commerce merchants with cutting-edge solutions. We equip our clients with essential digital marketing tools and data-driven insights essential for their success. Leveraging our exclusive Advanced Identity Resolution technology, we assist merchants in a myriad of ways in Performance Marketing, from deanonymizing website visitors, to improving email inbox placement, abandoned cart recovery, and retargeting. Leveraging our robust marketing automation system, we empower merchants to build powerful personalization and effective high ROI multi-channel marketing campaigns through email and SMS. Our comprehensive approach spans across direct, email, and performance marketing, ensuring our merchants have the strategic edge needed in today's competitive landscape.
Join us on this journey of growth and success as we continue to redefine the future of merchant services in the ever-evolving digital landscape.
